{"id":10330,"date":"2024-01-16T10:54:34","date_gmt":"2024-01-16T09:54:34","guid":{"rendered":"https:\/\/lean42.com\/?post_type=mec-events&#038;p=10330"},"modified":"2024-02-09T09:20:42","modified_gmt":"2024-02-09T08:20:42","slug":"livewebinar-freshworks","status":"publish","type":"mec-events","link":"https:\/\/lean42.com\/de\/event\/livewebinar-freshworks\/","title":{"rendered":"Gen KI im ITSM: Steigerung von Mitarbeitererfahrung &#038; Produktivit\u00e4t \u2013Warum sich IT-Leiter interessieren sollten"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Mitarbeiterengagement und -produktivit\u00e4t haben f\u00fcr IT-F\u00fchrungskr\u00e4fte oberste Priorit\u00e4t. Die Erreichung dieser Ziele&nbsp;bei gleichzeitiger Optimierung der IT-Kosten stellt jedoch eine gro\u00dfe Herausforderung dar.<\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1332\" height=\"750\" src=\"https:\/\/lean42.com\/wp-content\/uploads\/2024\/01\/2024-02-13-lean-and-live-freshworks-2.jpg\" alt=\"\" class=\"wp-image-10451\" srcset=\"https:\/\/lean42.com\/wp-content\/uploads\/2024\/01\/2024-02-13-lean-and-live-freshworks-2.jpg 1332w, https:\/\/lean42.com\/wp-content\/uploads\/2024\/01\/2024-02-13-lean-and-live-freshworks-2-1200x676.jpg 1200w, https:\/\/lean42.com\/wp-content\/uploads\/2024\/01\/2024-02-13-lean-and-live-freshworks-2-360x203.jpg 360w\" sizes=\"(max-width: 1332px) 100vw, 1332px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>IT-F\u00fchrungskr\u00e4fte sind st\u00e4ndig auf der Suche nach den richtigen Tools, um Effizienz, Skalierbarkeit und Engagement\u00a0innerhalb ihrer IT-Service-Organisationen zu erm\u00f6glichen.<\/p>\n\n\n\n<p>Dieses Webinar gibt einen Einblick in die innovative Welt der generativen KI und ihr Potenzial, die Art und Weise zu&nbsp;revolutionieren, wie Unternehmen leistungsstarke und zuverl\u00e4ssige Service-Management-Teams aufbauen und&nbsp;verwalten. Erfahren Sie, wie Unternehmen mit der richtigen KI und automatisierungsgest\u00fctzten Tools nicht nur die&nbsp;Mitarbeitererfahrung verbessern, sondern auch die Produktivit\u00e4t und Entscheidungsfindung auf ein neues Niveau&nbsp;bringen k\u00f6nnen.<\/p>\n\n\n\n<p><strong>Die wichtigsten Diskussionspunkte:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analyse der Schwierigkeiten, mit denen die IT-Abteilung konfrontiert ist, wenn es darum geht, das&nbsp;Engagement und die Produktivit\u00e4t der Mitarbeiter zu steigern und die IT-Kosten zu optimieren.<\/li>\n\n\n\n<li>Erforschung der Leistungsf\u00e4higkeit und des Potenzials der generativen KI bei der Erweiterung der KI-Funktionen zur Schaffung einer menschlicheren Mitarbeitererfahrung.<\/li>\n\n\n\n<li>Nutzung von KI und automatisierungsgest\u00fctzten Tools zum Aufbau effizienter, skalierbarer und&nbsp;produktiver IT-Serviceorganisationen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-nv-light-bg-color has-alpha-channel-opacity has-nv-light-bg-background-color has-background\"\/>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Ekaterina Winkler<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/lean42.com\/wp-content\/uploads\/2024\/01\/Ekaterina-Winkler.png\" alt=\"\" class=\"wp-image-10347\" style=\"object-fit:cover;width:160px;height:undefinedpx\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Senior Account Executive (Enterprise)<\/strong><br>Freshworks<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Katrin Brunner-Sudyka<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/lean42.com\/wp-content\/uploads\/2024\/01\/Katharina-Brunner.png\" alt=\"\" class=\"wp-image-10351\" style=\"object-fit:cover;width:160px;height:undefinedpx\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong><strong>Senior Solution Engineer<\/strong><\/strong><br>Freshworks<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"200\" src=\"https:\/\/lean42.com\/wp-content\/uploads\/2023\/07\/freshworks.jpg\" alt=\"\" class=\"wp-image-8496\" style=\"object-fit:cover;width:180px;height:undefinedpx\" srcset=\"https:\/\/lean42.com\/wp-content\/uploads\/2023\/07\/freshworks.jpg 380w, https:\/\/lean42.com\/wp-content\/uploads\/2023\/07\/freshworks-360x189.jpg 360w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\">Freshworks entwickelt KI-unterst\u00fctzte Unternehmenssoftware, die jeder nutzen kann. Unsere Produkte wurden speziell f\u00fcr IT-, Kundensupport-, Vertriebs- und Marketing-Teams entwickelt, damit jeder effizienter arbeiten und Mehrwert f\u00fcr unmittelbare gesch\u00e4ftliche Auswirkungen liefern kann. Freshworks hat seinen Hauptsitz in San Mateo, Kalifornien, und ist weltweit t\u00e4tig, um mehr als 65.000 Kunden zu bedienen, darunter American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna und OfficeMax. Die aktuellsten Unternehmensnachrichten finden Sie unter <a href=\"http:\/\/www.freshworks.com\">www.freshworks.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-nv-light-bg-color has-alpha-channel-opacity has-nv-light-bg-background-color has-background\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Fabian Kainzinger<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/lean42.com\/wp-content\/uploads\/2023\/10\/Fabian-Kainzinger-1.png\" alt=\"\" class=\"wp-image-9903\" style=\"object-fit:cover;width:160px;height:undefinedpx\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong>Lean42 CIO Advisory<\/strong><br><\/p>\n\n\n\n<p class=\"has-text-align-center\">Prokurist, Chief Architect<br>Lean42 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Live Webinar:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tuesday, 5th March 2024<\/li>\n\n\n\n<li>9 am EST \/ 3 pm CET<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-primary has-medium-font-size\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/lean42.com\/livewebinar\/freshworks-2024\" target=\"_blank\" rel=\"noreferrer noopener\">Lean42 Live Webinar (Teams)<\/a><\/div>\n<\/div>\n<div class=\"shariff shariff-align-left shariff-widget-align-left\" style=\"display:none\"><div class=\"ShariffHeadline\">Share:<\/div><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-medium\"><li class=\"shariff-button linkedin\" style=\"background-color:#1488bf;border-radius:10%\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Flean42.com%2Fde%2Fevent%2Flivewebinar-freshworks%2F\" title=\"Share on LinkedIn\" aria-label=\"Share on LinkedIn\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\";border-radius:10%; 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background-color:#c4c4c4; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#fe9312\" d=\"M4.3 23.5c-2.3 0-4.3 1.9-4.3 4.3 0 2.3 1.9 4.2 4.3 4.2 2.4 0 4.3-1.9 4.3-4.2 0-2.3-1.9-4.3-4.3-4.3zM0 10.9v6.1c4 0 7.7 1.6 10.6 4.4 2.8 2.8 4.4 6.6 4.4 10.6h6.2c0-11.7-9.5-21.1-21.1-21.1zM0 0v6.1c14.2 0 25.8 11.6 25.8 25.9h6.2c0-17.6-14.4-32-32-32z\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Erhalten Sie Einblick in die innovative Welt der generativen KI und ihr Potenzial im Live Webinar mit Freshworks Inc. und Lean42.<\/p>\n","protected":false},"author":2,"featured_media":10333,"comment_status":"closed","ping_status":"closed","template":"","tags":[457,458,459,273,306],"mec_category":[393],"mec_speaker":[],"class_list":["post-10330","mec-events","type-mec-events","status-publish","has-post-thumbnail","hentry","tag-freshworks","tag-itsm","tag-ki","tag-lean42-live","tag-live-webinar","mec_category-webinars"],"_links":{"self":[{"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/mec-events\/10330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/mec-events"}],"about":[{"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/types\/mec-events"}],"author":[{"embeddable":true,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/comments?post=10330"}],"version-history":[{"count":0,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/mec-events\/10330\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/media\/10333"}],"wp:attachment":[{"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/media?parent=10330"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/tags?post=10330"},{"taxonomy":"mec_category","embeddable":true,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/mec_category?post=10330"},{"taxonomy":"mec_speaker","embeddable":true,"href":"https:\/\/lean42.com\/de\/wp-json\/wp\/v2\/mec_speaker?post=10330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}